How Journal.Vet Handles Your Data

This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to protect it. By accessing or using the Service, you agree to the practices described here.

1. Information We Collect

We collect information that you provide directly, such as account registration details, veterinary notes, and support inquiries. We also collect technical information automatically, including device characteristics, log data, and usage analytics to help us improve the Service.

2. How We Use Information

We use the information we collect to deliver and maintain the Service, personalize your experience, communicate updates, and provide customer support. Aggregated, de-identified insights may be used to improve product performance and reliability.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted service providers who assist in operating the Service, subject to contractual confidentiality and security obligations. We may also disclose information to comply with legal obligations or to protect the rights and safety of Journal.Vet, our users, or the public.

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for selecting strong passwords, enabling available security features, and limiting access to your devices.

5. Data Retention and Backups

We retain information for as long as necessary to fulfill the purposes described in this policy and to meet legal obligations. Journal.Vet does not guarantee the preservation of your data. You are solely responsible for maintaining independent backups of any information stored in the Service.

6. International Transfers

Your information may be processed in countries other than the one in which you reside. We implement appropriate safeguards to protect personal data when it is transferred internationally, consistent with applicable law.

7. Your Choices

You may update your account information at any time from within the Service. You can opt out of promotional communications by following the instructions in those messages. Certain operational communications related to your account and the Service are required and cannot be opted out of while your account remains active.

8. Children's Privacy

The Service is not directed to individuals under the age required to create a binding contract. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will take steps to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by email. Your continued use after the changes take effect constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or our data practices, contact us at hello@journal.vet or visit our Contact page.